Abbeyhorn

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  • Trade Terms and Conditions

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Opening times at Abbeyhorn

Trade Terms & Conditions


    Prices

    The wholesale prices listed on this site supersede all previous pricelists and are effective from Nov 2014 to March 2015.
    All prices are quoted in Pounds Sterling and do not include VAT which will be added to UK accounts at the current rate.

    Abbeyhorn also produce a Euro and US Dollar price list; please contact us if you would like a copy, stating the currency you require. Your order will be converted when it is entered onto our system and you will be invoiced in the relevant currency.

    Minimum Orders

    We have a minimum order value of £100 net.

    Carriage

    UK orders with an invoice value over £350 excluding VAT will be sent free of charge. We regret to say that Carriage paid orders are not available to the Scottish Highlands & Islands, Ireland or Overseas.

    We are able to deliver all over the world and charge carriage based on the weight of the goods being sent, although we do have a minimum charge of £3.00.

    PLEASE NOTE: The carriage price displayed at checkout is only a guideline, based on an average weight of the products ordered. There may be small differences between the estimated carriage price and the actual carriage price, this will be invoiced or credited following despatch of your goods.

    Terms of Payment

    Our payment terms are strictly 30 net from the date of invoice.

    Customers without an approved credit account will be asked to pay against Proforma invoice.

    All goods remain the property of Abbeyhorn until full payment is made.

    Interest

    We reserve the right to charge interest at a rate of 8.5% per month on all overdue accounts.

    Lead Time

    All our products are handmade using traditional manufacturing methods - as a result we work on a three to four-week lead-time from receiving your order to despatch. During peak season (September to December) and for large orders please allow longer to avoid disappointment.

    We do hold a stock of our most popular items so if your order is urgent please contact us and we will try to assist you.

    Shortages & Damages

    On receipt of your order please check it carefully. Should anything be missing or damaged you must notify us within 14 days of receipt of the goods.

    Please note that you have no right to return goods under the UK Distance Selling Regulations if you are a business customer.

    Agents

    Abbeyhorn has Trade Agents available to provide general information, product advice and assistance with ordering in the following counties:

    Scotland
    Roy Wilson
    15 Dunsmore Road
    Bishopton
    Renfrewshire
    PA7 4EL
    Tel: 07801289077
    Fax: 01505 863165
    E-mail: rbwilson@ntlworld.com

    Ireland
    Cyril Barrett
    19 Arkendale Woods
    Glenageary
    County Dublin
    Tel: 00353 87 220 9899

    Germany
    Rainer Ersfeld
    Tagermoosstrasse 27
    78462 Konstanz
    Germany
    Tel: 0049 7531 20305
    Fax: 0049 7531 26935
    Email: freyersfeld@t-online.de

    Spain
    Justo Gimeno S.L.
    Calle Charles Sauria Nave 14
    Zaragoza
    50015
    Spain
    Fax: 0034 976 749377

    Acceptance

    The information above sets out Abbeyhorn’s Trade Terms & Conditions.

    By submitting an order you will be confirming that you accept these Terms & Conditions.

    Please read them carefully before placing your order and print a copy for future reference.