Trade Terms and Conditions

• Prices
• Minimum Orders
• Carriage
• Terms of Payment
• Interest
• Lead Time
• Shortages and Damages
• Agents
• Acceptance

Prices

The wholesale prices listed on this site supersede all previous pricelists and are effective from February 2017 to January 2018.

All prices are quoted in Pounds Sterling and do not include VAT which will be added to UK accounts at the current rate.

Minimum Orders

We have a minimum order value of £150 net.

Carriage

UK orders with an invoice value over £400 excluding VAT will be sent free of charge.
Carriage paid orders are not available to the Scottish Highlands & Islands, Ireland or Overseas.

We are able to deliver all over the world and charge carriage based on the weight of the goods being sent, although we do have a minimum charge of £4.50.

PLEASE NOTE:

The carriage price displayed at checkout is a guideline only, based on an average weight of the products ordered.
There may be small differences between the estimated carriage price indicated and the actual carriage price charged, this difference will be invoiced or credited following despatch of your goods.

Terms of Payment

Our payment terms are strictly 30 net from the date of invoice.

Customers without an approved credit account will be asked to pay against Proforma invoice.

All goods remain the property of Abbeyhorn until full payment is made.

Interest

We reserve the right to charge interest at a rate of 8.5% per month on all overdue accounts.

Lead Time

All our products are handmade using traditional manufacturing methods - as a result we work on a lead-time which does vary depending upon the number of orders on our books.  Please check the top of our Trade Page for the current lead-time.  During peak season (September to December) and for large orders please allow longer to avoid disappointment.

We do hold a stock of many of our products so if your order is urgent please contact us and we will try to assist you.

Shortages & Damages

On receipt of your order please check it carefully. Should anything be missing or damaged you must notify us within 14 days of receipt of the goods.

Please note that you have no right to return goods under the UK Distance Selling Regulations if you are a business customer.

Agents

Abbeyhorn has Trade Agents available to provide general information, product advice and assistance with ordering in the following counties:

Scotland

Roy Wilson

15 Dunsmore Road

Bishopton

Renfrewshire

PA7 4EL

Tel: 07801289077

Fax: 01505 863165

E-mail: rbwilson@ntlworld.com

 

Germany

Rainer Ersfeld

Tagermoosstrasse 27

78462 Konstanz

Germany

Tel: 0049 7531 20305

Fax: 0049 7531 26935

Email: freyersfeld@t-online.de

 
Acceptance

                      The information above sets out Abbeyhorn’s Trade Terms & Conditions.

                      By submitting an order you will be confirming that you accept these T&C's.

                      Please read them carefully before placing your order and print a copy for future reference.